Guide to Fix “We couldn’t install some updates because the PC was turned off” error in Windows 10

If Windows 10 Update is showing “We couldn’t install some updates because the PC was turned off” error, then this guide will help you fix this issue.

We couldn’t install some updates because the PC was turned off

These updates usually occur due to some basic reasons like an invalid signature, power issues, corrupt update files, and more common reasons. In this post, we’ll show you one of the most effective ways to fix this error; kindly follow the below-given steps to resolve the “We couldn’t install some updates because the PC was turned off” error in your Windows 10 PC.

Points that we’ll cover further:

  • Reset Update cache
  • Run Windows update Troubleshooter
  • Reboot your PC

Steps to fix “We couldn’t install some updates because the PC was turned off” error:

  1. First of all, run the below piece of command on an individual basis:
  • net stop wuauserv
  • net stop bits
  1. Press the Windows + R key simultaneously.
  2. Copy one of these commands as given below:
  • %windir%\SoftwareDistribution\Download

Or

  • C:\Windows\SoftwareDistribution\Download
  1. Paste the command in the Run dialog box and press Enter.
  2. Once the folder opens, you need to select all of the items and tap Delete button on Keyboard.
  3. At last, run these commands:
  • net start wuauserv
  • net start bits
  1. After this, Run the Windows 10 Update Troubleshooter.
  2. Write “troubleshooting” in the Cortana search bar. Make sure you hit the best match at the top.
  3. In the right corner of the Troubleshooting window, click on the “View All” link.
  4. Once you get all categories of troubleshooting on the screen, go to the bottom and tap on Windows update option.
  5. After that, tap “Advanced” link. Doing so will show “Run as Administrator” link at the right bottom of the troubleshooter.
  6. Here, you need to tap on the “Run as Administrator” link and tap on the Next button.
  7. Now the troubleshooter will run a scan in order to detect the real issue.
  8. Then two options will appear on the screen. The first one is “Apply the fix” and the second one is “Skip the fix.”
  9. You need to tap the first option and wait until it performs the fixes. Be patient.
  10. Finally, after performing all the steps as mentioned above correctly, reboot your PC.

That’s it. Check if this fix works for you. All the best!

Joe Martin is a Microsoft Office expert and has been working in the technical industry since 2002. As a technical expert, Joe has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup.

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